AirAsia’s Logistics Company Teleport Announces Partnership with Alibaba’s Logistics Arm Cainiao during Tmall “11.11” Global Shopping Festival

Shenzhen, 12 November 2020 – Teleport, the logistics tech venture of AirAsia has partnered with Cainiao, the logistics arm of Alibaba, to deliver cross-border orders made on Tmall Taobao, Alibaba’s e-commerce platform. 

The partnership will initially start from Shenzhen and Canton in China to Kota Kinabalu, Sabah; the main hub in East Malaysia. Through this partnership with Cainiao, Teleport will provide a magical end-to-end delivery experience in under 24 hours.

Pete Chareonwongsak, CEO of Teleport said, “Teleport having worked closely with Cainiao previously for chartered cargo-only flights, it only seems fitting to continue this as a long-term partnership to deliver parcels across China to East Malaysia. By tapping into Teleport’s robust technology (API) integration between the two platforms and AirAsia’s regional network, we can enable e-commerce delivery across Southeast Asia from multiple cities in China.”

Kenny Wu, Director for Tmall Export Line Haul Logistics at Cainiao said, “The establishment of a direct Malaysia-China e-Commerce logistics service is a continued affirmation of our investment into the region. With the rise in eCommerce and cross-border trade activities, delivery efficiency will become increasingly crucial for business success and the growth of economies. This partnership with Teleport will help to streamline customs clearance and improve freight stability as we continue to work towards our goal of delivering globally within 72 hours.”

In the interest of delivery speed, the cargo-only flight consisting of orders from Tmall departed from Shenzhen, China to Kota Kinabalu, Sabah on the biggest sale event of the year, 11 November 2020, otherwise known as 11.11 or Double 11.


About Teleport

Founded in 2018, Teleport is a venture under AirAsia Digital, building out the cargo and logistics ambitions for AirAsia. Teleport is on a mission to enable everyone – from single merchants to the largest companies – to move goods and e-commerce anywhere in Southeast Asia and beyond. Our own online platforms partner with merchants to deliver creations, food, fresh produce and essentials we love. It should simply work, like magic.  For more information, please visit or our social media on Facebook, Twitter, Instagram, LinkedIn and YouTube.

About Cainiao Smart Logistics Network

Founded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics affiliate of Alibaba Group. It adopts a collaborative approach to logistics with an innovative and open data platform that improves efficiency and customer experience for all players along the supply chain. It carries forward Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours.

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